Refund Policy
1. Subscriptions
Subscription plans (monthly/annual) qualify for a full refund if requested within 14 days of purchase and the plan's included usage has not been consumed. If usage has been consumed, refunds are prorated for unused time.
2. Pay-per-use
Pay-per-result API calls (e.g. $0.05 changes, $0.50 intel, batch calls) are non-refundable once delivered, because they are consumed immediately. Prepaid balances not yet used are refundable on request.
3. How to request
Email contentforge.press@outlook.com within the applicable window, stating your payment method and order reference. We respond within 2 business days.
4. Refund method
Card payments are refunded to the original card via our payment processor. USDC payments are returned to the originating wallet address, less network fees if already spent.
5. Disputes
If you believe a charge was incorrect, contact us first - we will investigate before any chargeback is filed.
6. Contact
contentforge.press@outlook.com
Questions: contentforge.press@outlook.com